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How to Work with ProReal

Whether you want to get trained to become a certified ProReal facilitator for your work with your team, clients or students, to engage people with self-help guides, or to strengthen your development programmes with a digital intervention, we’re here to help.

Click below to see the various ways to start working with us and, if you can’t find what you want just email us and we’ll be happy to help.

Whether you’re a coach, counsellor, therapist, consultant or other client-facing professional, we provide a range of training options to enable you to become a Certified ProReal Facilitator.

There are several training paths from which to choose depending on your professional role and you can customise and upgrade your training to meet your specific needs.

ProReal training takes place on-line, face-to-face, or a combination of both. We use webinars, self- and group-based learning approaches, self/homework exercises, and a large component of practice. We can train you to use ProReal with groups as well as in 1:1 sessions, and help you to work both face-to-face and online.

Training prices start at £720 + VAT per person and vary depending on group size and the type of training. We have a range of annual licenses and support agreements to suit your purposes, and the size and type of your team. We have special rates for charities, maintained schools and small businesses.


Each training path includes:

  • Key concepts and theories supporting the ProReal approach in general, and those related to specific purposes.
  • Operation of the User Management System – configuring the platform to meet specific needs.
  • Operation of the User Interface.
  • Client engagement – how to support individuals or groups in setting up their ‘worlds’.
  • Applications and processes – techniques for working with individuals or groups using the ProReal software.
  • Demonstrations and exercises – classroom and/or remote working to build confidence in working in a range of situations.
  • Tips for effective facilitation and client engagement, including the use of metaphor, symbols, inner voices and specific exercises.
  • Ethical considerations – working safely, contracting practices, data privacy.

The ProReal Academy team’s goal is to support you through the training process, and they will do their best to help you get what you need when you need it. Your role will be to commit sufficient time to the events, training and practice, and to have people with whom you can practice.

Ongoing use of the software – our licensing options:

Your training fee includes a 3-month licence to use the ProReal software – this should give you enough time to complete your training and, following certification, start using it with your clients. After this period you will need to renew your licence to continue using the software. You have two options to choose from:

  • Standard – allows a single Facilitator unlimited access to the software for both remote/online and offline use. Prices start from £65 + VAT per month billed annually and based on a 12-month contract.
  • Multi-user – allows a single Facilitator unlimited access to the software for both remote/online and offline use and the ability to connect up to 10 concurrent users enabling disparate teams to come together online in one virtual world. Prices start from: £100 + VAT per month billed annually, based on a 12-month contract.

Request Training and Licensing Brochure

Or, if you have questions, would like to buy training for more than one person, or would like someone to contact you, email us.

I really enjoyed my ProReal training. I have no gaming interest or experience, and believed I would be totally out of my depth with it, but I was so wrong. The training gave me the tools needed to engage with ProReal in a therapeutic and professional way. Both trainers were patient and available to help me when I needed it, so I can comfortably say that the training exceeded my expectations.

Patsy Florent, School Project Manager, Place2Be

ProReal made great impression on me when I first saw it and that’s why we engaged in a process of training and certification. I’m convinced that it was a good decision and ProReal will be a great support in individual and team processes we are leading. The tool itself is amazing and ProReal team is extremely professional, knowledgeable and supportive.

Katarzyna Reinfuss HR Director Poland, Denmark, Czech Republic, Romania – Motorola Solutions

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